TY - JOUR T1 - The Role of Speed on Customer Satisfaction and Switching Intention: A Study of the UK Mobile Telecom Market JO - Information Systems Management UR - http://dx.doi.org/10.1080/10580530.2020.1696526 PY - 2019/11/27 AU - Dey BL AU - Al-Karaghouli W AU - Minov S AU - Babu MM AU - Ayios A AU - Mahammad SS AU - Binsardi B ED - DO - DOI: 10.1080/10580530.2020.1696526 PB - Informa UK Limited VL - 37 IS - 1 SP - 2 EP - 15 Y2 - 2024/12/22 ER -