TY - JOUR T1 - Conceptual framework for the capture of customer experience journey in the housing sector JO - COBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors PY - 2008/01/01 AU - Udeaja CE AU - Ojiako U AU - Maguire S AU - Koh L ED - Y2 - 2024/12/22 ER -