TY  - JOUR

T1  - Investigating the Situated Culture of Multi-Channel Customer Management

JO  - Journal of Global Information Management

UR  - http://dx.doi.org/10.4018/jgim.2021050103

PY  - 2021/05/01

AU  - Ali M

AU  - Tarhini A

AU  - Brooks L

AU  - Kamal MM

ED  - 

DO  - DOI: 10.4018/jgim.2021050103

PB  - IGI Global

VL  - 29

IS  - 3

SP  - 46

EP  - 74

Y2  - 2024/12/22

ER  -