@article{article, title = {{Control mechanisms, management orientations, and the creativity of service employees : symmetric and asymmetric modeling}}, publisher = {{Elsevier}}, url = {{}}, year = {{2020}}, month = {{11}}, author = {{Coelho FJ and Evanschitzky H and Sousa CMP and Olya H and Taheri B}}, doi = {{10.1016/j.jbusres.2020.10.055}}, journal = {{Journal of Business Research}}, note = {{Accessed on 2025/03/10}}}