@article{article, title  = {{Understanding how and when change occurs in the administrative justice system: the ombudsman/ tribunal partnership as a catalyst for reform?}},

 publisher = {{Informa UK Limited}},

 url = {{}},

 year = {{2020}},

 month = {{4}},

 author = {{Creutzfeldt N and Kirkham R}},

 doi = {{10.1080/09649069.2020.1751931}},

 volume = {{42}},

 journal = {{Journal of Social Welfare and Family Law}},

 issue = {{2}},

 pages = {{253-273}},

 note = {{Accessed on 2024/10/23}}}