TY - JOUR T1 - Understanding how and when change occurs in the administrative justice system: the ombudsman/ tribunal partnership as a catalyst for reform? JO - Journal of Social Welfare and Family Law PY - 2020/04/16 AU - Creutzfeldt N AU - Kirkham R ED - DO - DOI: 10.1080/09649069.2020.1751931 PB - Informa UK Limited VL - 42 IS - 2 SP - 253 EP - 273 Y2 - 2024/12/22 ER -