@article{article, title  = {{Effects of individual resources and team-member exchange on service quality}},

 publisher = {{Informa UK Limited}},

 url = {{}},

 year = {{2018}},

 month = {{1}},

 author = {{Baek U and Olya H and Lee SK}},

 doi = {{10.1080/02642069.2018.1426751}},

 volume = {{38}},

 journal = {{The Service Industries Journal}},

 issue = {{9-10}},

 pages = {{584-606}},

 note = {{Accessed on 2025/03/10}}}