TY - CHAP T1 - Reproducing Knowledge: Xerox and the Story of Knowledge Management T2 - The Essentials of Knowledge Management UR - http://dx.doi.org/10.1057/9781137552105_11 PY - 2015/01/01 AU - Cox A ED - DO - DOI: 10.1057/9781137552105_11 PB - Palgrave Macmillan UK SN - 9781349575237 SP - 249 EP - 268 Y2 - 2024/12/22 ER -