@article{article, title  = {{Why Ombudsmen are important: helping long-term patients}},

 publisher = {{Taylor & Francis (Routledge): STM, Behavioural Science and Public Health Titles}},

 url = {{}},

 year = {{2003}},

 month = {{4}},

 author = {{Kirkham RM}},

 journal = {{Journal of Social Welfare and Family Law}},

 pages = {{267-275}},

 note = {{Accessed on 2024/12/22}}}