@inbook{inbook, title = {{An Empirical Examination of Firm-Initiated Service Termination: A Perceived Justice Perspective}}, publisher = {{Springer International Publishing}}, url = {{http://dx.doi.org/10.1007/978-3-319-26647-3_117 }}, year = {{2016}}, month = {{1}}, author = {{Nazifi A and El-Manstrly D}}, doi = {{10.1007/978-3-319-26647-3_117}}, isbn = {{9783319266466}}, pages = {{587-588}}, note = {{Accessed on 2024/12/22}}}