@article{article, title  = {{Understanding the basics of Return on Investment in Training: Assessing the Tangible and Intangible Benefits}},

 publisher = {{Emerald}},

 url = {{}},

 year = {{2004}},

 month = {{10}},

 author = {{Wilson JP}},

 doi = {{10.1108/ict.2004.03736fae.001}},

 volume = {{36}},

 journal = {{Industrial and Commercial Training}},

 issue = {{6}},

 note = {{Accessed on 2024/12/22}}}