@inbook{inbook, title  = {{Managing victims and offenders: conflicts within the criminal justice system}},

 url = {{}},

 year = {{1989}},

 month = {{1}},

 author = {{Shapland JM}},

 isbn = {{9783927066076}},

 pages = {{115-124}},

 note = {{Accessed on 2024/12/22}}}