@inbook{inbook, title = {{And the postcode darlin’. Vocative variation in service encounters on the telephone in Northern England}}, publisher = {{John Benjamins}}, url = {{}}, year = {{2022}}, month = {{7}}, author = {{Baumgarten N}}, volume = {{5}}, pages = {{221-245}}, note = {{Accessed on 2024/12/22}}}