@inbook{inbook, title  = {{Victims and criminal justice: creating responsible criminal justice agencies}},

 publisher = {{Ashgate Pub Limited}},

 url = {{}},

 year = {{2000}},

 month = {{7}},

 author = {{Shapland JM}},

 isbn = {{9781840144864}},

 pages = {{147-164}},

 note = {{Accessed on 2024/12/22}}}