@inbook{inbook, title  = {{Transforming the culture of conflict management: Lessons from in-house mediation}},

 url = {{}},

 year = {{2016}},

 month = {{6}},

 author = {{Latreille P and Saundry R}},

 doi = {{10.1057/978-1-137-51560-5_15}},

 isbn = {{9781137515605}},

 pages = {{315-338}},

 note = {{Accessed on 2024/12/22}}}