TY  - JOUR

T1  - An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines

JO  - International Journal of Quality & Reliability Management

UR  - http://dx.doi.org/10.1108/ijqrm-07-2013-0110

PY  - 2015/05/05

AU  - Ali F

AU  - Dey BL

AU  - Filieri R

ED  - 

DO  - DOI: 10.1108/ijqrm-07-2013-0110

PB  - Emerald

VL  - 32

IS  - 5

SP  - 486

EP  - 502

Y2  - 2024/12/22

ER  -