@inbook{inbook, title  = {{Workplace conflict: Who, where, when, and why?}},

 url = {{}},

 year = {{2016}},

 month = {{6}},

 author = {{Gifford J and Gould M and Latreille P and Urwin P}},

 doi = {{10.1057/978-1-137-51560-5_4}},

 isbn = {{9781137515605}},

 pages = {{57-77}},

 note = {{Accessed on 2024/12/22}}}