TY  - CHAP

T1  - Five Principles for a New Public Services Ombudsman

T2  - A Manifesto for Ombudsman Reform

PY  - 2020/04/06

AU  - Kirkham R

AU  - Gill C

ED  - 

DO  - DOI: 10.1007/978-3-030-40612-7_2

PB  - Springer International Publishing

SN  - 9783030406110

SP  - 13

EP  - 39

Y2  - 2024/12/22

ER  -