@article{article, title  = {{Making sense of the case law on Ombudsman schemes}},

 publisher = {{Taylor & Francis (Routledge): STM, Behavioural Science and Public Health Titles}},

 url = {{http://eprints.whiterose.ac.uk/98837/ }},

 year = {{2016}},

 month = {{3}},

 author = {{Kirkham RM and Allt A}},

 doi = {{10.1080/09649069.2016.1156889}},

 volume = {{38}},

 journal = {{Journal of Social Welfare and Family Law}},

 issue = {{2}},

 pages = {{211-227}},

 note = {{Accessed on 2024/12/22}}}