TY - CHAP T1 - Introduction T2 - A Manifesto for Ombudsman Reform UR - http://dx.doi.org/10.1007/978-3-030-40612-7_1 PY - 2020/04/06 AU - Gill C AU - Kirkham R ED - DO - DOI: 10.1007/978-3-030-40612-7_1 PB - Springer International Publishing SN - 9783030406110 SP - 1 EP - 11 Y2 - 2024/12/22 ER -