@inproceedings{inproceedings, title = {{Exceeding expectation: achieving professional excellence by getting }}, url = {{http://scholar.google.co.uk/scholar?start=730&q=%22booth+a%22&hl=en&as_sdt=2000#4 }}, year = {{2000}}, month = {{1}}, author = {{Booth A}}, journal = {{LIANZA 2000 Conference}}, note = {{Accessed on 2024/12/22}}}