TY - CHAP T1 - Strengthening Procedural Fairness and Transparency Through Ombudsman Legislation T2 - A Manifesto for Ombudsman Reform PY - 2020/04/06 AU - Kirkham R ED - DO - DOI: 10.1007/978-3-030-40612-7_8 PB - Springer International Publishing SN - 9783030406110 SP - 127 EP - 142 Y2 - 2024/12/22 ER -