TY - JOUR T1 - Developing BTB relationships through direct marketing: customers' perceptions JO - Direct Marketing: An International Journal UR - http://dx.doi.org/10.1108/17505930910985143 PY - 2009/08/21 AU - Reis R AU - Oates C AU - McGuinness M AU - Elliott D ED - Palmer A DO - DOI: 10.1108/17505930910985143 PB - Emerald VL - 3 IS - 3 SP - 203 EP - 221 Y2 - 2024/12/22 ER -