TY - JOUR T1 - The influence of goal attainment and switching costs on customers’ staying intentions JO - Journal of Retailing and Consumer Services PY - 2019/11/01 AU - Temerak MS AU - El-Manstrly D ED - DO - DOI: 10.1016/j.jretconser.2019.05.020 PB - Elsevier BV VL - 51 SP - 51 EP - 61 Y2 - 2024/12/22 ER -