@article{article, title  = {{Beyond informality: effectiveness of a new actor for representing call centre workers in Turkey}},

 publisher = {{Wiley}},

 url = {{http://dx.doi.org/10.1111/irj.12108 }},

 year = {{2015}},

 month = {{9}},

 author = {{Tartanoğlu Ş}},

 doi = {{10.1111/irj.12108}},

 volume = {{46}},

 journal = {{Industrial Relations Journal}},

 issue = {{5-6}},

 pages = {{381-397}},

 note = {{Accessed on 2024/12/22}}}