How should new roles be introduced in mental health services to improve care?

Dr Emily Wood and Professor Damian Hodgson have been exploring how new roles in mental health should be introduced to improve care and support staff.

two men hugging

The NHS is currently dealing with a workforce crisis, as it faces huge challenges recruiting and retaining a workforce capable of responding to increasing demand for care. This workforce crisis is most acute in mental health services, which suffers from a higher turnover of staff and more vacant positions than the rest of the NHS. At the same time, demand for mental health services has risen significantly in recent years, exacerbated by the mental health impact of the Covid-19 pandemic and ongoing social and economic pressures. 

Dr Emily Wood from ºù«Ӱҵ Centre for Health and Related Research (SCHARR) and Professor Damian Hodgson from ºù«Ӱҵ University Management School, with partners in ºù«Ӱҵ Health and Social Care NHS Foundation Trust, South West Yorkshire Partnership NHS Foundation Trust and two other local NHS trusts, have been exploring how new roles in mental health should be introduced to improve care and support staff. 

A series of interviews with key stakeholders have been recorded to explain the impact of new roles. The series begins with Professor Tim Kendall, CBE, who highlights why it is important to understand how implementing new roles in mental health services impacts on others working in the system. You can view the videos below. 

What’s the impact on everybody else?

As a former NHS England National Clinical Director for Mental Health, Tim is well positioned to explain why understanding how to implement new roles in practice in mental health services will support better delivery of care and new policies.

Why we need this research

Rebecca Burgess-Dawson, national clinical lead for the mental health programme at NHS England Workforce, Training & Education directorate, talks about what this research hopes to find and why this may be vital to understand how to respond to ongoing workf

Being mindful of legal implications

However, the impact of introducing new roles in mental health to the NHS workforce is not straightforward, as Stephen Jones from the Royal College of Nursing explains.

Tackling lived experience priorities

Critically, the views of people with lived experience of care in the mental health system must also be heard. As Samantha Holmes explains, tackling lived experience priorities is essential.

How this research will help in practice

Tim highlights the importance of a systemic approach, citing the particular examples of psychological practitioners and peer support workers, and explains why the New Roles in Mental Health research project will be critical in helping NHS services.

You can find out more about the new roles in mental health research by or outlining the need for this vital work.

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