Confirming Letters

As a graduate you can get a letter from SSiD confirming your qualifications and attendance.

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You don't need a Confirming Letter to apply for the credentials evaluation service.

Instead, you will need to provide both of the following:

What they include

As a former student, you can order a Confirming Letter verifying your qualifications and attendance. If you withdrew from your course, your letter will verify your attendance only.

Your Confirming Letter will outline your:

  • Name
  • Date of birth
  • Course title
  • Study dates
  • Award date
  • Graduation date
  • Department and faculty
  • Qualification obtained
  • Thesis title (PGR students)
  • Mode of study (eg full time/part-time)

Prices

Watermarked hard copies

  • Graduates/leavers from 1 Jan 2000 = 拢10

  • Graduates leavers before 31 December 1999 = 拢25

Request a Confirming Letter

Postgraduate taught students

If you're still a registered student

If you're due to graduate in January 2025, you can generate your Confirming Letter online using our student document self serve:

If you鈥檝e graduated

If you鈥檝e already graduated, you'll need to order a Confirming Letter from the online store:

Undergraduates/Postgraduate Research Students (PGRs)

If you鈥檙e an Undergraduate or PGR student, you can order a Confirming Letter from the online store:

Our documents are primarily hard copy documents. If you require additional information in your letter or require a digital copy, let us know in the additional requirements section. Digital orders will be processed at the same time as your hardcopy order.

If you graduated before 2000 and we don't hold a digital record of your studies, orders may take up to six weeks to process, as we'll need to reference our archive records.

Processing time

  • Watermarked hard copy orders will take between 10 to 15 working days (not including postage).

  • If you graduated prior to 2000 or studied on a collaborative course, online requests can take up to six weeks.

Delivery and collection

We offer a range of postal options for documents. 

Collection

If you would like to collect your documents, state this under the 鈥淎dditional Requirements鈥 section of the Online Store order form.

Once your documents have been produced, you can collect them from the SSiD front desk during our opening hours.

Once your documents are ready to collect we will contact you to let you know.

You must pick your document order up yourself, you can't designate a third party to collect it on your behalf.

If you can't pick it up yourself, you must request the document to be delivered to you instead.

Standard delivery

We'll send your documents by standard delivery unless you specify otherwise. You won't be able to track the delivery.

If you choose standard delivery, your transcript will be sent by:

  • Royal Mail 2nd Class (UK): three to five working days
  • Royal Mail International Standard (overseas): 10 to 15 working days (EU) or 15 to 30 days (worldwide)

The delivery times given above are estimates. 

Tracked delivery

Royal Mail Special Delivery (UK only)

Royal Mail Special Delivery is a guaranteed postage service in the UK. Your documents will be tracked and a signed proof of delivery can be obtained.

  • Cost: 拢6.50
  • Estimated delivery time: two to three working days

Royal Mail International Tracked and signed (worldwide)

This will allow you to track your delivery up until it leaves the UK. Depending on your country's postal service, additional tracking may be available once your delivery reaches your country.

  • Cost: 拢15
  • Estimated delivery time: 5 to 10 working days

DHL Courier delivery (worldwide)

This will allow you to track your delivery from the University to your postal address. 

  • Postage costs - within Europe: 拢25, Outside Europe: 拢37.50
  • Estimated delivery time: one to six working days

Lost in transit

Depending on the delivery method, you can report your item as lost after the following timescale:

  • Royal Mail 2nd Class (UK) - 10 working days
  • Royal Mail Special Delivery (UK) - five working days
  • Royal Mail International Standard (EU) - one month
  • Royal Mail International Standard and International Tracked and Signed (worldwide) - six weeks

If your document has not arrived after waiting the time listed above, contact SSiD (see below)

Contact SSiD

(10.00am to 12.00pm and 2.00pm to 4.00pm GMT)

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Information for students

The Student Services Information Desk (SSiD) answers a range of general student related enquiries